doesn’t work and reset doesn’t work either.
2 more calls to have the voicemail PIN reset didn’t work.
This is not a good service.
two weeks later, the voicemail pin is still not made available, whatever automated service Verizon offers it is not working. This deserves today’s “Computer Detectives Intercouse-Stupid Certificate”.
A phone company that cannot be reached by phone, is this artifical intelligence, I call it automated stupidification.
the chat service resets the voicemail pin however the pin doesn’t allow to access the voicemail.
What is the Visual Voicemail App, another customer stupidification?
A simple request like this cannot be resolved in a timely manner, this is absolutely unacceptable!
I have a masters degree in computer science and I would fire the IT manager over system malfunctions like this.
On 6/6/2024 finally I go to a Verizon store, the clerk calls customer service and they are able to tell me the voicemail pin.
Issue resolved, why did it take so much effort?
However, on 6/7/2024 the voicemail pin again doesn’t work. Another “Computer Detectives Intercouse-Stupid Certificate”.
7/3/2024 Voicemail pin doesn’t work, why are we paying for a service that doesn’t work?
7/17/2024 Voicemail still pin doesn’t work! Why are we paying for a service that doesn’t work?
serval new pins for voicemail access don’t work, this deserves today’s “Computer Detectives Intercouse-Stupid Certificate”.
After visiting the local store and after they set up voicemail correctly, the issue was resolved on July 17 2024.
Disclaimer.