I didn’t use Deutsche Bank Online Banking for a long time.

For less than a year, I use it and here we go it isn’t working.

The Online Banking got blocked, supposedly for entering a pin falsely for the fifth time, I entered it only 3 times.

The Online Banking App says to use the Aktivationgraphic to reinstate the online banking account.

Now the photo tan App of Deutsche Bank says, there is no activation necessary, my account is already activated.

However the login to Online Banking is not working.

next step customer service.

Verizon is not able to connect a international call to Germany evenso the international plan is paid for with Verizon.

Customer Service in Germany of Deutsche Bank cannot be reached, the phone service in not available, the year is 2024. This is not progress, this is regression. Less is more.

I call the NY number of Deutsche Bank and get connected to the Customer Service in Germany. I wait several minutes until a person replies. During the phone call the line drops nothing gets accomplished.

the second call was successful, a new pin arrives per mail.

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