The Wise team…

… another case of techno fascism?

The service requests an update of account profile information, the Email is coming from a no-reply Email address.

Since the phone number has changed, the password reset requests a selfie with your passport. However that selfie with your passport photo cannot be uploaded since the file is too large.

Fed up with the service, I am looking for the contact information to tell them to close the account. That doesn’t work either.

How much time do you think a customer wants to spend on simple issues like that?

The Wise team, if you read this, please close my account.

Wise Payments Limited, very limited if you ask me.

The phone number for customer service wastes another  8 minutes of your precious life time. 13 minutes on the customer service line : it needs another day to close the account.


Disclaimer.

Leave a comment