… FedEx.
I get a 9 page paper invoice from FedEx, a shipment from Austria to Indianapolis of “Manner” cookies.
Neither the webpage
nor the customer service line
1 800-463-3339
are able to provide satisfying customer service, the Website doesn’t even find the invoice in their system, the phone call doesn’t even find the payment option.
A simple online credit card payment cannot be processed successfully within 15 minutes.
This deserves today’s “Computer Detectives Intercouse-Stupid Certificate”.
FedEx has received your email – Email Reference Number: SFC19008361
Rev-US Duty and Tax <noreply-ced@fedex.com> Sat, Oct 4, 2025 at 2:19 PM
To: “evalewinter@gmail.com” <evalewinter@gmail.com>
*** AUTOMATED RESPONSE: Please do not respond. ***
Your message has been received by the US Revenue Services FedEx(R) Duty and Tax Team at fedex.com. Please allow 3 to 5 business days for your email request to be processed. Please do not submit duplicate inquiries, so that we may keep response times to a minimum. Refer to this reference number in any future correspondence.
This is an automated response.
FedEx Billing Online allows you to efficiently manage and pay your FedEx invoices online. It’s free, easy, and secure. FedEx Billing Online helps you streamline your billing process. With all your FedEx shipping information available in one secure online location, you never have to worry about misplacing a paper invoice or sifting through reams of paper to find information for past shipments. Go to fedex.com to sign up today!
FedEx Revenue Services Duty and Tax Dept.
my Email :
the invoice doesn’t process for payment neither on your website nor your customer service number.
FedEx sends another paper invoice October 11, 2025.
the Email contacts haven’t replied.
the invoice cannot be paid through their online service.
my Email :
this invoice isn’t processing through your online payment system.
Can you please update your system or information how to pay this.
reply on October 17th,2025
Dear Valued Customer,
Thank you for your request to pay your open invoice(s). Please note that payments cannot be made via email, but you can make a payment at the following location fedex.com/payment/.
Thank you for choosing FedEx.
If you need additional assistance please visit http://www.fedex.com or contact Revenue Services Customer Service at 1-800-622-1147.
Thank you,
FedEx Revenue Services – Duty Tax Dispute Team
They haven’t understood the problem. Very funny5, this deserverves another “Computer Detectives Intercouse-Stupid Certificate”.
Dear Dispute Team,
you just proved that you haven’t understood the problem, please read my initial email and send me the correct answer. Are you a human being or an artifical answering algorithm? What I am telling you is that your website to pay this bill is not working, because the invoice number cannot be found.
Please confirm that you understand what I am saying here.
Disclaimer.
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